What is parbhanibazar.com Return and Exchange Policy? How does it work?

Parbhanibazar.com returns and exchange policy gives you an option to return or exchange items purchased on parbhanibazar.com for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.

During Pick Up, our delivery agent may do a quality check on the return. For a successful pick up, we will initiate a doorstep refund for the return amount into the refund mode selected at the time of initiating the return request. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain refund and purchase the new item separately.

The following EXCEPTIONS and RULES apply to this Policy:

1. Cosmetics, Rayban Sunglasses, Socks, Deodorants, Perfumes, Briefs, Shapewear Bottoms, any Lingerie Set that includes a Brief, Swimwear, Mittens, Wrist-Bands cannot be exchanged or returned.
2. Some products like watches and selected products which are susceptible to damage can only be returned/exchanged for a limited number of days. Certain products like sherwanis can only be exchanged not returned. Please read the Product Detail Page to see the number of days upto which a product can be returned/exchanged, post-delivery.
3. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box).
4. Under Exchange Policy, only size exchanges are allowed. Items can be exchanged for a similar size or a different size. Exchanges are allowed only if your address is serviceable for an exchange by our Logistics team.
5. In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well
6. Parbhanibazar.com will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, parbhanibazar.com would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User
7. If you want to return an item, 90% of the amount will be refunded after deducting 10% of the item price.

Contact Us

If you have any questions regarding this privacy policy you may contact us using the information below : support@parbhanibazar.com